Free eBook: Budtenders Guide to Upselling

OFFENBONGER BLOG

Welcoming

HOW TO MAKE CUSTOMERS FEEL WELCOME IN YOUR DISPENSARY

10 things budtenders can do to make a customer feel welcome and comfortable in your dispensary. 1. Greet Customers Warmly A friendly smile and a genuine “Hello” or “Welcome” as soon as they enter the store can make customers feel noticed and appreciated. 2. Offer Assistance Approach customers and ask if they need help finding anything. Use open-ended questions like “What brought you in today?” or “what can I help you with today?”  instead of a yes/no question. 3. Be Attentive Focus on the customer. No looking at your phone

Read More »
Welcoming

HOW TO MAKE CUSTOMERS FEEL WELCOME IN YOUR DISPENSARY

10 things budtenders can do to make a customer feel welcome and comfortable in your dispensary. 1. Greet Customers Warmly A friendly smile and a genuine “Hello” or “Welcome” as soon as they enter the store can make customers feel noticed and appreciated. 2. Offer Assistance Approach customers and ask if they need help finding anything. Use open-ended questions like “What brought you in today?” or “what can I help you with today?”  instead of a yes/no question. 3. Be Attentive Focus on the customer. No looking at your phone

Read More »

A budtender’s guide to upselling and cross-selling

Enter Your Details Below to Get Instant Access to the Free Report